Returns and Exchanges

Vincent and Gabrielle Returns Policy

Welcome to Vincent and Gabrielle! We are committed to ensuring the satisfaction of our valued customers. We understand that sometimes, a product may not meet your expectations, and we want to make the returns process as smooth and hassle-free as possible.


Return Eligibility:

To be eligible for a return and refund, the product must be returned within 30 days of purchase. It is important that the item is in its original condition, meaning it has not been damaged, soiled, washed, altered, or worn, and that the original tags are still attached. Our goal is to ensure that every item we sell meets our high standards of quality.

Defective Products:

For those rare occasions when a product arrives defective or does not meet our quality standards, we offer a comprehensive solution. We will be pleased to replace or repair any product that does not match the specifications outlined above. Vincent and Gabrielle cover all shipping costs for the return of a defective product, and the replacement item will be sent to you without any additional shipping and handling charges.


Process for Returns:

Should you find yourself in need of returning a product, please reach out to our dedicated customer service team directly at support@vincentetgabrielle.com. We will guide you through the return process and provide all the necessary information on how to send the product back to us.